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How We Protect Your Privacy

When you open an account with rajawin88, your personal information stays secure and private.

Account verification onlyEncrypted payment dataYour withdrawal history
Explore Lobby Read FAQ
rajawin88 How We Protect Your Privacy
PRIVACY QUESTIONS

How to Contact Us About Your Data

Live chat Open the chat window in the bottom right of your account lobby. Our team responds during business hours and can answer privacy requests, help you review what data we hold, or walk you through your account settings.
Email support Send a privacy inquiry to our support address and we'll respond within two business days. Include your account username and a description of your request, and we'll send you documentation of what we hold.
Account settings Log into rajawin88, navigate to Account > Privacy & Data, and view your stored information, deposit history, and withdrawal records. You can also request a full data export from this page.
DATA PROTECTION

How We Keep Your Privacy Safe

Encrypted payments

All transactions through DANA, OVO, GoPay and QRIS use industry-standard SSL encryption. Your payment details are never stored in plain text on our servers, and deposit confirmations are deleted after verification.

Account access control

Your login password is hashed with military-grade encryption. We log every time your account is accessed from a new device, and you can revoke old sessions from your security dashboard at any time.

Withdrawal verification

Before any withdrawal reaches your bank or e-wallet, we verify your identity and confirm the destination account matches your registered payment method. This takes a few minutes and protects you from unauthorized transfers.

Retention limits

We keep your account data only as long as you remain active or as required by local law. Closed accounts and their transaction history are archived after three years and then deleted, where local law permits.

No third-party ads

We do not sell your personal data to advertisers or marketing companies. Our partners — payment processors and fraud-prevention vendors — are bound by strict confidentiality agreements and cannot use your data for their own purposes.

Right to request changes

You can request to update, correct, or delete your personal data at any time. Contact our support team with your account details and the change you need, and we'll process it within five business days where local law permits.

Your Privacy Questions Answered

We ask for your full name, date of birth, email address, phone number, and residential address. We use this to verify your identity, comply with local regulations, and ensure deposits via DANA, OVO, GoPay and QRIS reach the correct account holder. We do not collect unnecessary personal details.

Active account data stays on file while your account is open. If your account closes, we retain records for three years for audit and dispute purposes, then delete them where local law permits. You can request early deletion by contacting support.

Yes. Log into your account, go to Account > Privacy & Data, and click Export Data. We'll generate a file with all information we hold on you — deposits, withdrawals, login history, and personal details — and send it to your registered email within one business day.

Only our payment team and fraud-prevention systems see your payment data. DANA, OVO, GoPay and QRIS providers receive transaction details required to process transfers, but they cannot share or use your data for marketing. Your card or bank details are never stored by rajawin88.

We monitor every login and flag unusual activity, such as access from a new country or multiple failed password attempts. You receive a notification whenever your account is accessed. Enable two-factor authentication in Account > Security to add a second layer of protection.

You can close your account from Account > Settings > Close Account. We'll flag your data as inactive immediately. After three years, inactive account records are deleted where local law permits. You can request immediate deletion by emailing support with your account username and reason.

No. We never sell personal data to marketers, brokers or advertisers. Our only third parties are payment processors and fraud-prevention vendors who are contractually bound to keep your information confidential and use it only to process your account and protect against fraud.

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